Frequently asked questions about La Luna Mattress
1. Why are the Lu Luna Mattresses so expensive?
La Luna is expensive mainly because of the materials we use. We source the best quality and the most health conscious materials, which are also the most expensive. To bring costs down, other brands use petrochemical foams and gels, metal springs, and synthetic fabrics. While they are more affordable, they have negative health and environmental effects in the long run and will not last as long. In addition to materials, we employ experienced workforce, pay Canadian wages, and adhere to Canadian healthy, safety, and environmental standards.
2. Why do you use Dunlop Latex instead of Tatalay Latex?
Both Dunlop and Tatalay latex are baked from the milky sap of the rubber tree, and are natural, tension-relieving alternatives to petrochemical foams. Due to the difference in production methods, Dunlop latex is denser and heavier, while Tatalay is fluffier and airy, much like comparing a sponge cake to an angel food cake. Due to its density, Dunlop latex is less springy, more still. La Luna mattress was designed to induce a meditative feeling that gives support and stability, thus we chose Dunlop latex. In addition, Dunlop latex is also more durable and longer lasting than Tatalay.
3. Why don't you use metal springs?
Our bodies are electrical wired by the nervous system, which includes the brain, spinal code, and nerves. It controls our senses, movements, and organ functioning. For thousands of years, humans all over the world slept on beds stuffed with natural materials, such as cotton, straw, horsehair, and kapok, which have similar vibrations as the human body. Metal is a relative new material for making mattresses. Coil springs made of steel was first introduced in the mid-late 19th century to make upholstery furniture and later found its way into mattresses. Steel is a conductor, and metal springs can amplify electromagnetic fields from radio waves, micro waves, ultraviolet rays, infrared rays, and visible light rays, which may have potential negative effects on sleep and health. According to a study conducted by the Department of Electrical and Electronic Engineering at the University of Melbourne, exposures to weak EMF disrupts melatonin, the key hormone that regulates sleep and wakefulness. Other scientific studies have confirmed the link between EMF exposures and poor sleep quality.
3. How does the 120 Day Home Trial work?
You can try the "La Luna" mattress, including the 3" thick latex/wool modules and the 1" thick organic cotton topper, for 120 days risk free.
We include a trial kit with every La Luna shipment. The trial kit includes 1) plastic sheeting to fully cover and protect the La Luna mattress during the trial period, 2) instructions on how to register for the trial and set up the trial kit, and 3) return instructions. You can opt out of the trial kit by noting it at the time of ordering.
At anytime during the 100 day trial period, should you decide that La Luna is not right for you, simply email us at email@example.com, and we will arrange for its safe return to our warehouse at our expense.
Our production department will inspect the mattress upon its return. We will issue a full refund if it is in a clean and resell-able condition*. If the mattress is found to be soiled or damaged by the customer, we reserve the right to charge up to 50% of the original purchase price.
* Clean, gently used La Luna mattresses will be sold at our factory outlet at a discount.