Warranty & returns
Our products are designed and made to stand the test of time. With over thirty years in business, we often have customers telling us that they purchased an item from us years ago and still love it. Our products are made one at a time instead of mass produced, which allows us to put in attention and care into each item.
We warrant materials and workpersonship for up to a year. If there is any defect we would be happy to repair or replace for you free of charge.
We accept returns and exchanges within 30 days of receiving your order. Returned item must be unused and in sellable condition. If you send back your return within 7 days you will receive a full refund, otherwise a store credit. Customers are responsible for shipping on all returns. Please send your return to:
3824 William Street
Burnaby, BC V5C 3H9